Membership of the Trading Standards Approved ‘Buy With Confidence’ scheme is the latest accreditation achieved by Steeton-based Acorn Stairlifts.
It means customers choosing a stairlift from the specialist manufacturer and installer can be assured of exceptional treatment by an independently vetted company committed to operating in a legal, honest and fair way.
The Buy With Confidence scheme was set up by a partnership of Local Authority Trading Standards Services in response to growing concerns about rogue traders and unscrupulous companies. Its website – buywithconfidence.gov.uk – provides consumers searching for a particular product or service with lists of local businesses approved as a member of the scheme.
Only businesses which have been fully vetted and endorsed by Trading Standards are allowed to join, and their conduct is continually monitored after joining. Buy With Confidence is the largest scheme of its kind in the UK and continuing to grow.
Acorn Stairlifts’ company secretary Dave Belmont said: “The Buy With Confidence Scheme is a great way for people to find a reputable business which will treat them fairly and deliver on its promises. Acorn is proud to become a member, as it gives our customers another level of assurance that they are dealing with a trustworthy and respectable business which has been diligently checked by Trading Standards.”
Tim Isaac, Buy With Confidence Operations Group Project Officer, said: “After successfully completing our extensive vetting and background checks, we are pleased to welcome Acorn Stairlifts into the Buy With Confidence family.
“During the inspections and audit visit, Acorn showed their commitment to customer service, and through their Primary Authority relationship with West Yorkshire Trading Standards Service they have demonstrated their commitment to protecting consumer rights. Buy With Confidence Trading Standard Approved status is only open to those who have proved they are committed to operating in a legal, honest and fair way, and we believe Acorn has done just that.”
Acorn’s ongoing and proactive relationship with its local West Yorkshire Trading Standards Service was recently ‘Highly Commended’ in the national 2016 Primary Authority Awards. Launched by the Government’s Department for Business, Innovation and Skills, these awards recognise outstanding work by those involved in its Primary Authority scheme. Acorn is the first and only supplier of stairlifts or mobility equipment ever to have been commended at the Primary Authority Awards.
Company Secretary Dave Belmont added: “Trading Standards is the organisation most people think of for sound consumer advice, or turn to when things go wrong, so Acorn is committed to working closely with the service now and in the future, and delighted to become a member of its Buy With Confidence scheme.”
For more details of the scheme visit www.buywithconfidence.org.uk and for more about Acorn Stairlifts and its other awards and accreditations, visit: www.acornstairlifts.co.uk