The staff at the Huddersfield-based Sadeh Lok Housing association are going the extra mile to help support vulnerable residents by becoming ‘dementia friends’.
Over 20 staff have just completed two short courses run by colleagues from Incommunities – Tracy Tough and Kelly Hargreaves – who have been trained as ‘dementia champions’.
As part of the training, supported by the Alzheimer’s Society, they learnt about the needs of customers with dementia and what they can do to help.
Over 100 staff and ‘involved’ customers from Sadeh Lok’s partners, Incommunities, have also been given in-house training.
Kelly Hargreaves said: “Dementia is a growing challenge nationally and these sessions have been focused on giving staff at Sadeh Lok an insight into what it is like living with the condition and how we can best support residents.”
Cath Flooks, Customer Service Officer at Sadeh Lok, who is taking part in the Great Scottish Swim in August in aid of the Alzheimer’s Society with colleague Jane Ashcroft, said: “I know how important it is to respect and understand the needs of people with dementia. This training has given me a real insight into how we can help our customers.”
Hussain Brook, Head of Sadeh Lok, said: “As an organisation, we are committed to understanding our customers’ needs and delivering first class services.
“This training, delivered to the Sadeh Lok team, is an important step in making the everyday lives of people living with dementia, including their carers, better and helping them live independently for as long as possible.
“We are now hoping to confirm our ‘dementia friendly’ status very soon.”