A close working partnership between West Yorkshire Trading Standards and Steeton-based Acorn Stairlifts has been ‘Highly Commended’ in the national 2016 Primary Authority Awards.
Members of the Acorn and West Yorkshire Trading Standards partnership travelled to London for the awards ceremony on Wednesday May 19th. They were presented with a certificate signed by Anna Soubry, Minister of State for the Department for Business, Innovation and Skills
Acorn is the only supplier of stairlifts or mobility equipment ever to have been commended at the Primary Authority Awards.
Company Secretary Dave Belmont said: “Acorn is proud of its customer service and its partnership with West Yorkshire Trading Standards. When we are seen in the same light as retail giants such as ASDA and Boots, and not-for-profit organisations like Anchor Housing, we must be doing something right.”
As one of the world’s largest stairlift suppliers, Acorn exports to 80 countries from its UK factories, including to the USA where it is the market leader for stairlifts. The company has recently obtained Trustmark accreditation and the Made in Britain sign of approval.
Judges for the Primary Authority Awards described the arrangement as an excellent example of how a partnership can work to improve a business’s marketing practices, contributing to improved business reputation and growth.
Jackie White, of West Yorkshire Trading Standards, said: “This Service has had a successful partnership with Acorn Stairlifts for the past three years. Openness and transparency are at the heart of the success of our partnership with Acorn.”
Dave Belmont added: “Acorn supplies its stairlifts mainly to elderly consumers. Receiving excellent support, guidance and training from West Yorkshire Trading Standards has allowed us to grow our business both in the UK and abroad.”
Photograph: From the left, Acorn’s Senior Operations Manager Nick Wilson and Company Secretary Dave Belmont with Caroline Kilbride, of West Yorkshire Trading Standards, and Duncan Johnson, Deputy Director of the Regulatory Division of the Department of Business, Innovation and Skills.